My Online Recharge plans compared, plainly
Pricing About Contact

How would you like to reach us?

Choose your preferred method of communication

Direct Support Channels

My Online Recharge support team is ready to help you succeed. Whether you need technical assistance, have billing questions, or want to explore partnership opportunities, we're here for you.

Customer Support

Email: support@myonlinerecharge.com

Response Time: Within 4 hours (30 minutes for emergencies)

Available: 24/7 for critical issues

For technical issues, integration problems, API questions, platform troubleshooting, emergency outages, privacy concerns, legal matters, and compliance questions. For critical system issues, include [EMERGENCY] in your subject line.

Billing & Refunds

Email: support@myonlinerecharge.com

Response Time: Within 24 hours

Available: Monday-Friday, 9 AM - 6 PM EST

For subscription questions, payment issues, refunds, billing inquiries, dispute resolution, and Stripe payment support. We currently accept credit/debit cards via Stripe only.

Business Inquiries & Partnerships

Email: support@myonlinerecharge.com

Response Time: Within 48 hours

Available: Monday-Friday, 9 AM - 5 PM EST

For partnership discussions, enterprise engagements, integrations, marketing collaborations, and other business-related opportunities.

Office Information

Headquarters

Augmentable AI, LLC

Danville, CA, USA

Remote-first company

Business Hours

Support: 24/7 for critical issues

Business: Monday-Friday, 9 AM - 6 PM EST

Sales: Monday-Friday, 8 AM - 7 PM EST

Global Coverage

Primary: North America (EST/PST)

Extended: Europe (CET/GMT)

Asia-Pacific: Limited hours

Before You Contact Us

Documentation

Setup guides, the agent handbook, tutorials and troubleshooting.

Browse Documentation →

FAQ

Find answers to common questions about features, billing, and technical issues.

View FAQ →

Tutorials

Step-by-step walkthroughs for launching a site, training brand voice and publishing at scale.

Browse Tutorials →

Support

Read the support guide, or use the form on this page to reach us directly.

Get Support →

What to Include in Your Message

Technical Issues

  • Your account email address
  • Application URL (if applicable)
  • Platform version and integration details
  • Error messages or screenshots
  • Steps to reproduce the issue

Billing Questions

  • Account email address
  • Invoice or transaction ID
  • Billing address on file
  • Specific billing question or issue

Business Inquiries

  • Company name and website
  • Your role and contact information
  • Specific partnership or business interest
  • Timeline and requirements
Privacy PolicyTerms of ServiceRefundsAboutContact

© 2026 HiFiBots My Online Recharge is an independent comparison and information service, not affiliated with any telecom operator or utility provider. Confirm final price and validity with your operator before paying.