Customer Support

We Care! Whatever issues you have, we are here to resolve it. If you have an urgent issue, please read our FAQs to get an instant answer to your query. 

Was money deducted from your account but you did not receive the recharge? Do not worry! CLICK HERE to get details on your Instant Refund
If you have an issue regarding a recent transaction (recharge, bill pay or wallet),  or want to give us a feedback on our service, please fill up the Contact Us form below and we will get back to you asap!

You can also inform us of failed transactions by sending an email to our customer services email address at Please include in the email the following details

  • The mobile number (or DTH account number)
  • Operator name (E.g. Aircel)
  • Recharge value (E.g. 110)
  • Transaction date 
  • Transaction Number (check your email for the transaction number) shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge/Bill Payment then you will be refunded the money within 21 working days from the date of receipt of your email.

Our registered company and address is

Mobitzo | 971, Banashankari 3rd Stage, 3rd Phase 3rd Block, Bangalore 560085

Customer Support, 4.7 out of 5 based on 3 ratings

15 + 3 =